Service

& Spare Parts

+49 (0) 23 71 43 46 0
Am Großen Teich 27
58640 Iserlohn

Service for highest customer satisfaction

As our service-customer, you benefit from the unique know-how of us as an induction system manufacturer with more than 25 years of experience. For you, this means that our service specialists know all the technical details and all the factors that influence the induction and production process. As a customer, you have a responsible contact person and our worldwide service network is available to you. And that over the entire life cycle of your machine. IAS has created an organisational structure for the service area that supports customers in an optimum way. In addition, IAS has a worldwide service network that is constantly being expanded. The current locations are in Germany, Brazil, China, France, India, Mexico and North America. The result for customers: maximum availability and the shortest response times. We know the needs of our service customers and offer you comprehensive services directly from us as an experienced induction system manufacturer. In addition to on-site advice, we offer our customers concepts ranging from maintenance and production changes to retrofitting your induction system. Take advantage of the resulting benefits of increasing the efficiency of your systems.

Repair, maintenance, modernisation, retrofitting and new production

  • Mains and medium frequency crucible furnaces from our own production as well as third-party products
  • Channel-type furnaces of different makes
  • Block heating coils from our own production as well as all known third-party products
  • Resistance-heated block receivers and preheating stations
  • Induction heating systems for special applications
  • Converter service and control technology
  • Spare parts service, as well as dismantling and assembly on-site

 

 

    The following services are also part of the IAS service:
    • Maintenance and inspection of existing induction systems on site
    • Storage of the existing induction coils
    • Preventive maintenance of the existing induction systems
    • Spare parts service
    • Dismantling and assembly on site

     

     

      Your contact person

      Stefan Ahle

      Senior Sales Manager

      +49 (0) 2371 4346-37e-mail

      Michael Funk

      Head of Service and After Sales

      +49 (2371) 4346 88e-mail

      Malin Theemann

      Sales & Service

      +49 (2371) 4346 77e-mail

      OUR SERVICES AT A GLANCE

      repairs, also of third-party products

      performance optimizations

      on-site-service

      installations, conversions, modernisations

      converter service

      training

      new production of individual components

      spare part service

      hotline